Custom Chicken Request

We are based in rural South-East Queensland Australia

We currently ship to the following countries outside of Australia: USA, New Zealand, UK, and Canada. Please keep in mind overseas shipments may incur fees, like tarriffs, that will be calculated at checkout.

Yes! Open the side menu and find "Custom Fowl Request" to fill out a request for a custom item.

Custom Fridge Magnets: $12 ea

Custom Dangle Earrings: $40 / pair

Custom Stud Earrings: $25 / pair

Due to the handmade nature of our products, we do not offer refunds for change of mind.

However, if your item arrives damaged or faulty, please contact us within 14 days of receiving your order with photos, and we will arrange a replacement or refund where appropriate.

Please know that polymer clay items need to be treated with care in order to last. However if you feel your item has worn unreasonably within 3 months after purchase, despite treating with care, please contact us to discuss reasonable options such as replacement.

Orders are generally shipped within 1-4 days of order placement, unless otherwise stated.

Rates for shipping Australia wide:

-Standard Post: $11

-Express Post: $15

Local pickup available without charge (Harrisville QLD)

International shipping will be calculated at checkout, please be aware overseas orders may incur fees like tarriffs.

AusPost tracking number will be given for customers to track order.

**Lost or Delayed Parcels**

Please contact us to make us aware if your parcel is significantly delayed, and we will do what we can to rectify the issue with the postal service. However, please be aware that we are not responsible for delays, lost, or stolen parcels once they have been handed over to the postal service, and cannot guarantee a refund unless we feel it is reasonable to do so.

**Incorrect Addresses**

It is the customer’s responsibility to ensure all shipping details are correct at checkout. If an incorrect address is provided, we cannot guarantee replacement or refund.

**Local Pickup**

Local pickup or meet-up may be available around Harrisville QLD. You will be contacted once your order is ready for collection.

**Damaged Items**

If your order arrives damaged, please contact us within 14 days of delivery with photos, and we will work with you to resolve the issue.

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